ETA Customer Questionnaire

Customer Questionnaire
Property Address/Escrow Number:
Did we return your phone calls promptly? Yes No
Did we keep you informed throughout the Title & Escrow process? Yes No
Did you receive all the documentation in a timely manner? Yes No
If your Escrow/Title professional wasn't available,
was there a qualifed person there to assist you?
Yes No
Were we friendly and pleasant to do business with? Yes No
Did your closing go smoothly? Yes No
How would you rate our overall service?
What could have been done to provide you with better service?
Please let us know if any member of our staff was particularly helpful so we can show them our appreciation.
Name(s):
Comments:
Would you consider using Equity Title in your next closing? Yes No
Additional Comments:
Please tell us a little about yourself. Are you:
Seller Lender Listing Agent Selling Agent
Buyer Borrower Attorney Loan Broker
Other (Please Specify):
We appreciate your taking the time to help us. The knowledge of who is and isn't a satisfied customer is critical to our achieving our objective:
To provide the BEST SERVICE POSSIBLE.
Your Name:
Company Name:
Address:
Phone:
Email:
Please enter these five digits in the box to the right: 68914
 

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