Sales & Marketing
Customer Relations Manager
ETA Customer Questionnaire
Property Address/Escrow Number:
Did we return your phone calls promptly?
Did we keep you informed throughout the Title & Escrow process?
Did you receive all the documentation in a timely manner?
If your Escrow/Title professional wasn't available,
was there a qualifed person there to assist you?
Were we friendly and pleasant to do business with?
Did your closing go smoothly?
How would you rate our overall service?
What could have been done to provide you with better service?
Please let us know if any member of our staff was particularly helpful so we can show them our appreciation.
Would you consider using Equity Title in your next closing?
Please tell us a little about yourself. Are you:
Other (Please Specify):
We appreciate your taking the time to help us. The knowledge of who is and isn't a satisfied customer is critical to our achieving our objective:
To provide the BEST SERVICE POSSIBLE.
Please enter these five digits in the box to the right:
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