Testimonials


Hi Kim – I just wanted to say thank-you for all your help. Thanks for hanging in there with the B of A Negotiator. I am sure Monday was quite stressful. I appreciate all your efforts.

Thanks for taking the time to explain all the docs to Sue and Rick – I am sure you had a zillion things waiting for you, but we felt so taken care of like we were you only clients.

Thanks ever so much. Hope you have a great day. It would be a pleasure to do business with you again.

Pam S. - Realtor® - Diamondback Realty L.L.C.

Dear Kathy,

I don’t usually take the time to comment on performance because I feel that people are compensated for their job and that they should take it professionally and do the best that they can. Having said all that, I felt it necessary to send this email.

Stephanie Collins and crew at Equity Title are the most professional people that I have had the pleasure to work with to date. At the onset of this transaction, it was noted that we were under the gun to perform above and beyond. I spoke with Stephanie and was assured at that time that she would do all that was necessary to accomplish this goal. SHE was as good as her word. Any little curve that I sent her way was handled WITHOUT complaint or excuses. Customer service is obviously “Job 1” at her office. Bottom line, we got the job done on time and we have extremely satisfied customers and realtors. All I can say is thanks.

What I can do is to recommend your company to any and all who need it.

Thank so Much!!!!!!!!!!!

Jerry C. - Loan Specialist - Coppertree Lending

Jeremy –

Excellent!!! Very pleased with you and the closing on this loan. With so many moving parts, I was sure that it was going to get screwed up, but you were AWESOME!!! I look forward to working with you again soon!

Thank you,

David

David L. - Branch Coordinator / Closer - CNN Mortgage Inc.

Customer Satisfaction Survey

Were you satisfied with the service you received from your escrow agent?
Yes, Jerry Chase is the best escrow agent out there.
Were you communicated with and kept informed throughout the process?
Always
How would you rate your overall experience at Equity Title Agency?
A+ because of Jerry
Will you use Equity Title again?
As long as Jerry works there

Marcy H. - HomeSmart

Working with Ashley Schmidt and Equity Title is amazing!  Communication is spot on! They actually answer the phones! I have done several transactions with Equity Title, Melissa West in particular, and couldn’t be more confidant when I recommend them to my clients. I know the transaction will be handled professionally and smoothly….

Kimberly Mumma, GRI, ABR - Realty ONE Group

Truly appreciate having a “team”with this office! Everyone works together to offer support/help, no matter what your needs are. Glad to have found this group!

Angela McIver - West USA Realty

…Equity’s escrow officers, support staff and management provide to our clients, helps assure that we can make the buying and selling process seamless and stress free. Equity Title provides great service while doing so at the most competitive rates in the market. Equity Title has our thanks and support.

Steve Unruh - Coldwell Banker Residential Brokerage

Equity Title has been a great aspect of my business. As a client, you are well informed and educated to the process which they make simple. A business you can trust. Over the years I could rely on their professionalism and their ethical quality.

Angela Jacques - My Home Group Real Estate

Tom Diller is clearly one of the top real estate professionals in the industry. I have always enjoyed working with Tom and his title company. His title reps are the best in the business and real estate agents speak very highly of him. He works very hard to bring incredible value to the real estate agents he works with.

Keven W. Hardin - HomeStreet Bank

My name is Debbie Frazelle. I am an agent with the Biltmore office of Coldwell Banker.
I have been using the services of Equity Title since I started as a realtor in 2003.
In real estate, I believe it takes a village to have happy Buyers and Sellers.
Last night my Village went over and beyond their scope of duties. I asked Nancy Pierson to order a listing notebook for me a few days ago. Other than the View Magazine, the listing notebook is my next most important tool. Nancy carried this notebook around all day with her to all the places she knew I would be, so she could personally deliver the notebook. Unfortunately, my day got so crazy, I never ended up going to the events I had originally committed to going to. Last night I texted Nancy to see where the notebook was located. I was going to be in her office this morning for a signing. At 9pm last night, Nancy personally delivered the listing notebook to my house. She was still dressed in her work clothes from her long schedule. I was speechless but also excited I could take the notebook to my 10am appointment.

It is these kinds of services that put Equity Title ahead of the curve and makes them the title company of choice.

I just wanted to give a big shout out to Nancy Pierson. She is truly one of a kind. She goes 150% out of her way to make life easier for her real estate agents.

Thank you, Nancy and Equity Title for all that you do
Debbie

Debbie F. - Coldwell Banker Residential Brokerage