ETA Customer Questionnaire

Did we return your phone calls promptly?: YesNo

Did we keep you informed throughout the Title & Escrow process?: YesNo

Did you receive all the documentation in a timely manner?: YesNo

If your Escrow/Title professional wasn't available, was there a qualifed person there to assist you?: YesNo

Were we friendly and pleasant to do business with?: YesNo

Did your closing go smoothly?: YesNo

How would you rate our overall service?:

What could have been done to provide you with better service?:

Please let us know if any member of our staff was particularly helpful so we can show them our appreciation.

Name(s):

Comments:

Would you consider using Equity Title in your next closing?: YesNo

Additional Comments:

Please tell us a little about yourself. Are you:

SellerLenderListing AgentSelling AgentBuyerBorrowerAttorneyLoan BrokerOther

Please Specify(if Other):

We appreciate your taking the time to help us. The knowledge of who is and isn't a satisfied customer is critical to our achieving our objective:
To provide the BEST SERVICE POSSIBLE.

Your Name:

Company Name:

Address:

Phone:

Email: